Carer Support Service - Moray

Two people sitting talking on a couch

Quarriers' Carer Support Service provides advice and support to unpaid carers throughout Moray.

We recognise that every caring situation is different and every Carer is different. You may be caring for a:

  • parent
  • son or daughter
  • brother or sister
  • husband, wife or partner
  • relative
  • friend
  • neighbour

There is a wide range of reasons why they may not be able to care for themselves. Perhaps they:

  • have a physical or mental disability
  • misuse alcohol or drugs
  • are frail or elderly
  • have mental health problems
  • have a long term illness

Our job is to firstly take the time to listen and help you to prioritise your needs as a carer. We can then help you to access the advice, information and support which best meets your needs.

FINDING IT ALL TOO MUCH?
If you are struggling and know you need help but don’t know what would really make a difference, we can help. We are also at the end of a phone if you need someone to help you let off steam but don’t want to worry other family members or friends.

“I feel more able to cope because Quarriers staff allowed me to talk through my problems.”

WANT TO MEET OTHER LIKE MINDED CARERS?
Our Care and Share groups offer carers the opportunity to meet in relaxed surroundings, share experiences and offer each other advice and support.

NEED ADVICE AND INFORMATION?
Perhaps you want some information on other local services, benefit entitlements, or a specific medical condition. We provide a wide range of advice and information and we also connect with specialist agencies to ensure that all queries are answered as fully as possible.


“It never occurred to me that I was a carer and might be entitled to benefits. As a result of the support from Quarriers, my son now receives disability living allowance and I get carers’ allowance.”


WANT TO DEVELOP SKILLS OR CONFIDENCE TO HELP YOU IN YOUR CARING ROLE?
We offer a wide range of free learning opportunities throughout Moray based on what carers tell us they need. Our programme is continually changing and is advertised regularly in public places and in the local press.

ARE YOU AGED UNDER 18 YEARS?
Our young Carer Support Workers understand the particular challenges young people face when caring for another family member or friend. Their job is to look at ways to reduce the burden and to ensure young carers can access the same opportunities as all other young people in their local community.

WANT HELP BUT TOO EMBARRASSED TO ASK?
Maybe this is because no-one knows you are a Carer. Perhaps you look after someone who drinks too much, or you may suspect they have mental health problems. We run a confidential helpline where we offer a friendly listening ear, as well as advice, information and support – 01343 555031.

WANT TO FIND OUT MORE ABOUT FORMAL CARERS’ ASSESSMENTS?
If you have a regular and substantial caring role, you have the legal right to request a formal carers’ assessment. This is an opportunity for you and a member of our team to jointly assess your needs, quite separately from the person you care for.

REFERRAL PROCESS
The service accepts referrals from individual Carers or via professionals.

Carers: Phone, e-mail or pop into the main office on the High Street (address on the right).

Professionals: Please refer using our general referral form which can be easily and quickly be obtained by contacting the main office.