Promoting choice and innovation

As Chief Executive of Quarriers I’m continually amazed, both on a professional and personal level, by the dedication of our staff, the commitment of our volunteers and the determination of the people we support to reach their potential. After all, as a charity, that is at the heart of all the services we provide.

Quarriers continues to evolve to meet the opportunities and challenges of today’s environment, and to ensure that we deliver the highest possible standard of care and support. We pride ourselves on looking at challenges differently to find new, creative solutions and partnerships which promote choice and wellbeing for every person we support.

In the past year, we have opened new services including Quarriers Supported Living in Cowdenbeath, Quarriers Young Carer Support Service in Aberdeenshire, and Arrows, a service for individuals and families affected by drug and alcohol misuse in Elgin.

Innovation is also a fundamental part of our existing services. Our Family Resource Centre in Ruchazie takes a holistic approach to family health and wellbeing through flexible support with children, families and individuals. Crucially, families have choice and control over the support they receive, ensuring that the service truly meets their needs. You can find out more about the service here.

Self-directed support is changing how adults with disabilities access services and manage their support. We are embracing the opportunity to work with people we support to offer personalised services and meaningful activities which help them live the life they choose.

As health and social care become ever more closely integrated, our services are flourishing. Our Ventilation Service, which supports children and adults requiring ventilators to live at home, is expanding, while The William Quarrier Scottish Epilepsy Centre remains one of the top performing independent hospitals in the UK. In the past year alone, the centre gained ‘very good’ and ‘excellent’ results in a recent unannounced Health Improvement Scotland inspection, received the new two-star European Foundation for Quality Management Award, was highly commended at the Health Service Journal Value in Healthcare Awards, and has been shortlisted for Health Investor and Laing Buisson awards.

February 2015 saw the launch of our WAR on Hate Crime: We’re All Responsible campaign. The campaign was developed with Quarriers Discovery Group, a peer-led network for adults with disabilities, with the aim of raising awareness of hate crime and highlighting that every single one of us has a responsibility to ensure that hate crime is not acceptable in society today. Read more about the campaign here.

Quarriers’ mission today is still about transforming lives. For staff, that means the roll out of our wellbeing strategy Everyone Matters and encouraging making positive choices through our Healthy Working Lives initiative. For people we support, this means listening and responding to their needs. In 2014, we carried out our first major organisational survey asking people we support about their views and experiences, and we were delighted that 87% said they were very or mostly satisfied with the services we provide.

I would like to take this opportunity to thank our generous supporters. Your support enables us to continue to provide and develop new services which truly change lives.

We are looking forward to another exciting year full of new opportunities. Our founder William Quarrier was very much an innovator and an entrepreneur, and by striving to adapt, innovate and develop our services, we are continuing his legacy in the present day.

Alice Drife
Quarriers Chief Executive