Resilience For Wellbeing Service

Quarriers Resilience for Wellbeing Service, which runs throughout 9 Secondary schools covering the whole of the Scottish Borders, focuses on prevention and early intervention to aid and improve mental health. Simply put, we are here to guide and help young people to cope when times are tough.

Resilience For Wellbeing Service

Contact Details


Our support:

  • Focused one-to-one sessions
  • Targeted small group work
  • Drop-in sessions in school and the local community
  • Parental guidance and support

I felt as though I was up a creek without a paddle. I was helped to find the oars to my boat, I was taught how to use a compass, encouraged to wear my life jacket, and guided to set sail with the skills and tools that I required to navigate my way through the choppy emotional seas of life, with the knowledge that I could dock back in to recharge when my fuel levels needed topping up.” – young person supported by Quarriers

This perfectly sums up what we do. We want to equip young people with the skills and confidence to take charge, and take care, of, their own mental health and wellbeing, but with the knowledge we will always leave our door open should they need it. We are pleased to have helped this young girl, and many others, set sail.

“Quarriers have helped me to notice how I am feeling and how to deal with my struggles better”

Wellbeing Tips

Little wins worth celebrating

Pause, reflect and celebrate, whatever your achievement may be. Every step forward, no matter how small, is a milestone worth celebrating. Here are some suggestions:

  • Drinking water as soon as you wake up
  • Stretching your body each day
  • Unplugging from your phone before bed
  • Taking time to just breathe
  • Ending your day with gratitude

Spring clean your self-care routine

The days are becoming lighter and brighter, declutter your routine and make sure you schedule in some you time!

Make your morning count
If the first thing you normally do is reach for your phone, hit the snooze button, or reach for the kettle – consider pressing the pause instead. Start your day off by taking a few minutes to yourself. Try journalling and writing your thoughts down.

Get colourful
Build your meals around fresh seasonal products like fruit and vegetables. Tuck into tropical fruits such as papaya, pineapples and avocados, and pile your plate up with homegrown veggies. Hunt out those colourful summer clothes and sandals.

Go green
With the longer sunnier days, it’s a great time to make getting outside part of your daily routine. Go for a walk, or sit out and have your daily cup of tea – spending a few minutes outside can improve mood and boost levels of vitamin D.

Slow down, unwind and make some time to just ‘breathe’ in the fresh spring air we have all been longing for.

Useful links

“I found the advice and support from Quarriers extremely helpful and beneficial. It also made me feel more comfortable coming into school as I knew the support was there if I needed it at any time”

We understand that supporting young people can be difficult at times and cause lots of worries for those looking after them. We are very mindful that life can throw us curveballs, and in many ways we are supporting families, not just the young people.

We care, and we are here to listen.

While parents are not directly able to make a referral to the Resilience for Wellbeing Service, we encourage you to discuss any concerns about your child/children with their guidance teacher/GP and think about whether a referral would be appropriate. If you would like to phone for a chat about the service, please contact the office on 01896 668 411. You can also refer to our service leaflet.

If you are urgently concerned about your child, please refer to our out-of-hours contact list below.

Here’s what parents have had to say about our support.

“Thank you so much for your work. It’s exactly what she needed at the time and I’m happy that she is able to come back and feel she is able to talk to you again. Because I’m her mum, it’s hard for her to open up but it’s good that she is able to come to you with her worries, so thank you so much.”

“Thank you so much for all the time, thought, and effort you have put into supporting my child. I really appreciate your input. We will encourage her to continue the strategies you have provided.”

We offer guidance to children and young people who have been identified by the Keeping Safe and Well Tool as requiring an additional level of emotional support above that provided by Universal Services.

Our focus is on early intervention and prevention by providing a holistic model of support to improve and promote emotional health and wellbeing. This enables young people to become more resilient and confident, and to take ownership of their emotional health needs, thus empowering them to thrive and attain within their school and communities.

Our interventions are time-limited, which enables children and young people to put their learned coping strategies into practice: we promote resilience rather than  building reliance. We do this by using the Wellbeing Indicators identified on the completed referral form and further initial assessment of the child or young person. This is then used to formulate a plan and tailor a package of support.

Referral Process

Quarriers accepts referrals from pastoral staff as well as operating a self-referral and a supported self-referral system. To self-refer, the child or young person can make direct contact by attending the drop-in sessions or via textline 07937 986558 or calling the office on 01896 668411. They will then meet their Quarriers worker and will be supported to complete a self-referral and commence the assessment process to help identify and plan the support they need.

A supported referral enables all other professionals to signpost children and young people to the service using the methods above or supporting the young person to complete a self-referral form. Using this method of referral enables the child or young person to take ownership and responsibility of their own emotional health and wellbeing, and will result in a richer engagement of the interventions that takes place. In the case of a self-referral, the child or young person will always be encouraged and supported to tell their parent/guardian and their pastoral teacher that they are accessing the Resilience for Wellbeing Service.

NHS Borders Wellbeing Point

NHS24 Mental Health Hub – Tel: 111
For urgent mental health support

NHS Inform
Resources for looking after your mental health –

Online community for over 16s where people support each other –

Samaritans – Tel: 116 123 
24 hour helpline. For personal crisis, risk of suicide and emotional support.

Breathing Space – 0800 83 85 87
A free evenings and weekends, confidential phone service for anyone experiencing low mood, depression or anxiety.

Childline – 0800 1111
Talk about any worries that you have, no matter how big or small.

Papyrus – 0800 068 41 41 or text 07860 039967
Prevention of young suicide.

LGBT Scotland Helpline – 0300 123 2523
Open every Tuesday and Wednesday between 12-9pm.
Information and emotional support for lesbian, gay, bisexual and transgender people and their families, friends and supporters.

shout Crisis Text Line – Text ‘SHOUT’ to 85258
If you are experiencing a personal crisis, are unable to cope and need support. Shout can help with urgent issues such as suicidal thoughts, abuse or assault, self-harm, bullying and relationship challenges.

Online support service for young people aged 11-18 –

Stay Alive App
For those at risk of suicide and people worried about someone –

Brothers in Arms
‘Thrive’ app for men’s mental health –

Beat Youthline – 0808 801 0711
A guide and friend to anyone affected, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.

Rape Crisis Scotland – 08088 010302
(free number) Every day, 6pm to midnight.

National Domestic Violence Helpline – freephone 0808 2000 247
This helpline service provides support, information and a listening ear to children experiencing domestic abuse.

SBC Social Work Out of Hours – 01896 752111

Police – 101

Supporting the local community – Youth Rugby Clubs

We have partnered with youth rugby clubs in the Scottish Borders to support players’ mental health and wellbeing*. Through on- and off-pitch activities, we help to raise awareness around mental health, tackle stigma and remove the barriers that prevent young people accessing mental health support. Our main aim is to promote a positive culture for mental health in rugby communities throughout the Borders so they can support each other on and off the pitch. Watch this video, produced in collaboration with Borders Rugby TV, to find out more.

Our team

A group of staff in a line in front of a brick wall.

Marnie’s Painting

Marnie, who is supported by the service , created this fantastic painting and gifted it to Borders General Hospital. She says “I tried to portray the sheer kindness of all the NHS and all key workers and how thankful I am that they are there to help the nation in such trying times.”

A drawing of a hand reaching out to another hand with a blue glove on it and a rainbow heart in-between them.