Patient information

What you need to know before you arrive, what to expect during your stay and information about the assessment process.

Patient information

Contact Details



Inpatients

What to expect during your stay and information about the assessment process.

To help us prepare for your stay, we’ll contact your GP and the clinician who referred you for more information.

Normally you’ll be seen by our Epilepsy Nurse Specialist at an out-patient clinic prior to admission. Your care and treatment will be planned at this clinic along with the length of your stay.

If you are unable to attend the centre, we will call you to discuss any specific requirements you may have. We will then write to you to confirm your admission date.

It is important to let us know about the medication you are taking before you arrive. You must bring seven days’ supply of any medication in the original boxes.

When you arrive, you’ll be allocated a named nurse who will meet with you on a regular basis to discuss and plan your care. You will receive a routine health check from a local GP.

Our specialist multidisciplinary team meets weekly to review your treatment and progress. The doctor may decide that you need a longer or shorter time than originally planned. This will always be discussed with you before any decision is made.

You will be assessed according to your specific needs. The diagnosis of epilepsy is based on finding out what happens before, during and after a seizure. It’s important for us to gather as much information as possible from relatives and carers who have seen your events.

Tests include EEG (Electroencephalography) and video telemetry (video monitoring and EEG together) which provides information about your seizures. We also use additional monitoring including CCTV and video cameras.

  • Opportunity to speak to medical, nursing or support staff in confidence.
  • Assistance with activities of daily living where required.
  • Qualified nursing and support staff available 24 hours a day.
  • Advice on how to manage your seizures
  • Advice about how to claim NHS travel costs to and from the centre.

  • 12 single en suite bedrooms, two with adjoining carer’s bedrooms
  • A large sitting room
  • A quiet lounge
  • Dining area
  • An activity room
  • An open central courtyard and designated patient smoking area
  • Choice of menu at mealtimes as well as light snacks and drinks. Please let us know if you have any dietary requirements.
  • Daily laundry service for your personal clothing

Each bedroom has a TV and the facility for a wired internet connection. Please note that there is no WiFi due to interference with medical equipment.

The general purpose activity room is equipped with TV, Wii, basic gym equipment and two patient PCs. Activities including arts and crafts also take place here.

Visiting times are 11am to 8pm daily.

  • Clothes and footwear suitable for wearing to exercise sessions or using fitness equipment.
  • Front-fastening tops and a loose-fitting woolly hat for wearing during EEG monitoring.
  • Old clothes for participating in art classes.
  • Coat hangers. We provide some hangers, but you may wish to bring more if you require to hang up more clothing.
  • Your preferred brand of laundry detergent and fabric softener. We provide a basic laundry service, but we do not provide an ironing service so you may wish to bring non-iron clothing.
  • Your preferred brand of tea/coffee/juice.
  • Reading materials, quiz books, arts and crafts materials, jigsaws and games. A small selection will also be available at the centre.
  • Games console or games for use on the communal Wii. If you wish to bring your own console for use in your room, we can provide a TV to connect it to. Please note that you will also have to bring all required cables and controllers for the console.
  • Personal electronic equipment such as hairdryers, mp3 players and electric shavers. There are electric shaving points in all en-suites.
  • Laptop or PC. There are two PCs for patient use, and you are welcome to bring your own laptop. There is a standard Ethernet connection available in your room – please note that there is no WiFi access available in the inpatient section. You can bring a network dongle but we cannot guarantee the quality of reception within the unit. – does this interfere with the medical equipment as stated above? You may also wish to bring your own headsets/earphones to use on the PCs. If you would like to watch Netflix or equivalent, or use Skype to contact friends and family, please ensure that these programmes have been downloaded to your personal laptop before you come to the centre.
  • Enough toiletries, cigarettes, sun cream, phone credit, writing materials, stamps and other essentials to last the duration of your stay. There is very little or sometimes no opportunity to go out during your admission.

Due to health and safety considerations, there are no plugs allowed in the inpatient bathrooms. This may be a consideration for gentlemen shaving.

All electrical equipment will be subject to visual inspection on admission. If staff deem it unsafe, you will not be able to use it during your stay.

Use of electrical equipment is limited during EEG monitoring. This will be fully explained if you require to be put on EEG monitoring.

Phone signal reception varies within the unit. The William Quarrier Scottish Epilepsy Centre is not responsible for the quality of reception within its building or grounds.

Read our Patient Participation Strategy, or access the Easy Read version.

Supported Self-management is:

A way of living and working that means people living with long term conditions feel more in control of their own health and wellbeing.

Supported Self-management supports and encourages people living with long term conditions to access information and to develop skills to find out what’s right for their condition and, most importantly, right for them.
(Health and Social Care Alliance Scotland, 2022)

This means that at the WQSEC you will have the option to:

  • Meet with a Wellbeing Practitioner during the course of your admission
  • Take a Lifestyle Management Course
  • Be supported to access Health and Wellbeing activities
  • Gain the information you need to understand your condition

Outpatients

What you need to know before and during your visits as an outpatient.

During your initial contact, which will either be by telephone or outpatient consultation, you will have the opportunity to ask questions and find out about the assessment process.

It will also give us the opportunity to find out more about your history. It is useful to bring someone with you who has seen your seizures, which can be very helpful with your assessment.

The William Quarrier Scottish Epilepsy Centre is committed to service delivery based on active partnerships and participation supported by a culture of patient involvement and engagement.

Read our Patient Participation Strategy,or access the Easy Read version.

Getting here

How to get to the epilepsy centre and information about parking.

The closest train station to the Scottish Epilepsy Centre is Cardonald. There are no parking facilities located at Cardonald Station, however it is a five-minute taxi ride from the station to the Scottish Epilepsy Centre.

It is a 19 minute walk from Cardonald Station to the Scottish Epilepsy Centre.

It is a seven minute cycle journey from Cardonald Station to the Scottish Epilepsy Centre.

The closest SPT Subway Station to the Scottish Epilepsy Centre (SEC) is Govan.
There are no parking facilities at the station, but it is easy to get to the centre by:

  • Taxi (three minutes)
  • Cycle (five minutes)
  • Walking (20 minutes)

The subway runs from 06.30 to 23.45 Monday to Saturday and 10.00 to 18.12 on Sunday. There are trains every four minutes at peak times and every eight minutes during off-peak times. A complete circuit takes 24 minutes.

Bus stop locations

Govan, opposite Skipness Drive.
Bus number 7 – East Fulton, opposite Alford Place on Gilmartin Road
0.2 miles

Govan, Clachan Drive on Govan Rd
Bus numbers – 21, 23, 23A, 25, 89, 90, 189, 709, 747, 765, 999
0.2 miles

For more information, visit Traveline Scotland

The William Quarrier Scottish Epilepsy Centre has provision for both car and cycle parking. There is a car park for staff and visitors (seven standard bays and one disabled bay) along with a covered shelter in which to store staff bicycles on the west side of the building.

There is also provision for visitors travelling by bicycle, with cycle rests on the east side at the hospital entrance. Visitors will be able to park vehicles in the surrounding streets as there are no parking restrictions enforced.

What our patients say

The William Quarrier Scottish Epilepsy Centre is committed to improving its service by developing its strengths and identifying areas for improvement.

To do, it is essential we have input from people who have direct experience of the service. We encourage patients to share their feedback through monthly patient meetings, patient surveys, Have Your Say postcards and Concerns and Complaints process.

We welcome feedback from anyone who has used or had contact with the service. Please get in touch if you would like to submit a comment.

If you would like to know more about your stay at The William Quarrier Scottish Epilepsy Centre, read what our patients have to say.