Please note that due to the current situation with COVID-19, our office is closed to the public. Contact your Resilience Practitioner on their mobile phone between the hours of 8.30am and 6pm or email [email protected] and someone will get back to you within working hours.
“I felt as though I was up a creek without a paddle. I was helped to find the oars to my boat, I was taught how to use a compass, encouraged to wear my life jacket, and guided to set sail with the skills and tools that I required to navigate my way through the choppy emotional seas of life, with the knowledge that I could dock back in to recharge when my fuel levels needed topping up.” – young person supported by Quarriers
This perfectly sums up what we do. We want to equip young people with the skills and confidence to take charge, and take care, of, their own mental health and wellbeing, but with the knowledge we will always leave our door open should they need it. We are pleased to have helped this young girl, and many others, set sail.
“Quarriers have helped me to notice how I am feeling and how to deal with my struggles better”
This guide hopes to provide you with some tools and tips to keep yourself safe and look after your wellbeing during this winter lockdown.
We understand that this is a really difficult time for everybody. We also know that everyone deals with things differently. We have created resources and activities to keep you motivated, improve your self-care, and most of all help you to look after your wellbeing.
“I found the advice and support from Quarriers extremely helpful and beneficial. It also made me feel more comfortable coming into school as I knew the support was there if I needed it at any time”
We understand that supporting young people can be difficult at times and cause lots of worries for those looking after them. We are very mindful that life can throw us curveballs, and in many ways we are supporting families, not just the young people.
We care, and we are here to listen.
While parents are not directly able to make a referral to the Resilience for Wellbeing Service, we encourage you to discuss any concerns about your child/children with their guidance teacher/GP and think about whether a referral would be appropriate. If you would like to phone for a chat about the service, please contact the office on 01896 668 411. You can also refer to our service leaflet.
If you are urgently concerned about your child, please refer to our out-of-hours contact list below.
Here’s what parents have had to say about our support.
“Thank you so much for your work. It’s exactly what she needed at the time and I’m happy that she is able to come back and feel she is able to talk to you again. Because I’m her mum, it’s hard for her to open up but it’s good that she is able to come to you with her worries, so thank you so much.”
“Thank you so much for all the time, thought, and effort you have put into supporting my child. I really appreciate your input. We will encourage her to continue the strategies you have provided.”
We offer guidance to children and young people who have been identified by the Keeping Safe and Well Tool as requiring an additional level of emotional support above that provided by Universal Services.
Our focus is on early intervention and prevention by providing a holistic model of support to improve and promote emotional health and wellbeing. This enables young people to become more resilient and confident, and to take ownership of their emotional health needs, thus empowering them to thrive and attain within their school and communities.
Our interventions are time-limited, which enables children and young people to put their learned coping strategies into practice: we promote resilience rather than building reliance. We do this by using the Wellbeing Indicators identified on the completed referral form and further initial assessment of the child or young person. This is then used to formulate a plan and tailor a package of support.
Quarriers accepts referrals from pastoral staff as well as operating a self-referral and a supported self-referral system. To self-refer, the child or young person can make direct contact by attending the drop-in sessions or via textline 07937 986558 or calling the office on 01896 668411. They will then meet their Quarriers worker and will be supported to complete a self-referral and commence the assessment process to help identify and plan the support they need.
A supported referral enables all other professionals to signpost children and young people to the service using the methods above or supporting the young person to complete a self-referral form. Using this method of referral enables the child or young person to take ownership and responsibility of their own emotional health and wellbeing, and will result in a richer engagement of the interventions that takes place. In the case of a self-referral, the child or young person will always be encouraged and supported to tell their parent/guardian and their pastoral teacher that they are accessing the Resilience for Wellbeing Service.
Due to the Covid-19 pandemic, access to Quarriers offices is very restricted, with most teams working remotely for the foreseeable future. Face-to-face meetings are no longer taking place and we advise anyone with any enquiries to contact us by email.
The Resilience for Wellbeing Service provides support between working hours of 8.30am and 6pm.
If you need to leave a message, contact the office at 01896 668 411, text 079379 86558, or email [email protected].
If you need urgent support with how you are feeling, please contact the relevant service listed below
Breathing Space – 0800 83 85 87
A free, confidential phone service for anyone experiencing low mood, depression or anxiety.
Samaritans – 116 123 or email [email protected]
Personal crisis, risk of suicide and emotional support.
Childline – 0800 1111
Talk about any worries that you have, no matter how big or small.
Papyrus – 0800 068 41 41 or text 07860 039967
Prevention of young suicide.
LGBT Scotland Helpline – 0300 123 2523
Open every Tuesday and Wednesday between 12-9pm.
Information and emotional support for lesbian, gay, bisexual and transgender people and their families, friends and supporters.
Shout Crisis Text Line – Text Shout to 85258
If you are experiencing a personal crisis, are unable to cope and need support. Shout can help with urgent issues such as suicidal thoughts,
abuse or assault, self-harm, bullying and relationship challenges.
Beat Youthline – 0808 801 0711
A guide and friend to anyone affected, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.
Rape Crisis Scotland – 08088 010302
(free number) Every day, 6pm to midnight.
National Domestic Violence Helpline – freephone 0808 2000 247
This helpline service provides support, information and a listening ear to children experiencing domestic abuse.
SBC Social Work Out of Hours – 01896 752111
Police – 101
NHS 24 – 111
Marnie, who is supported by the service , created this fantastic painting and gifted it to Borders General Hospital. She says “I tried to portray the sheer kindness of all the NHS and all key workers and how thankful I am that they are there to help the nation in such trying times.”